Terms and Conditions

All new and used Goods and Services sold or supplied to you (the Customer) by Sitech (WA) Pty Ltd ABN 58 139 286 454 or its related entities (Sitech) is or are supplied on these terms and conditions (Terms).

2.1 Until Sitech has accepted an Order in accordance with clause 2.3 of these Terms:
(a) any quotation, estimate or price prepared or represented by Sitech (Quote) is indicative on ly and not an offer to contract;
(b) no Order by the Customer to Sitech following a Quote will by itself or in association with a Quote bind Sitech; and
(c) all Quotes prepared by Sitech may be withdrawn or varied by Sitech prior to acceptance.
2.2 If the Customer orders Goods or Services and the order is materially consistent with a Quote (an Order), the Customer offers to contract with Sitech on the basis of the Order and the Quote.
2.3 Sitech accepts and is deemed to have accepted an Order made by the Customer under clause 2.2 of these Terms on the earlier of:
(a) when those Goods are delivered to the Customer or the Services are completed by Sitech as the case may be;
(b) when notification of acceptance is provided by Sitech to the Customer; and
(c) 3 days after Sitech receives an Order and does not dispute it or any part of it.
2.4 Upon acceptance by Sitech under clause 2.3, a binding contract comes into existence between Sitech and the Customer incorporating the following documents (together the Contract):
(a) the terms of any credit facility (if applicable) which the Customer has or may have at any time with Sitech;
(b) any Quote, invoice or other document of Sitech whether attaching these Terms or not;
(c) any notice of acceptance provided by Sitech in accordance with clause 2.3(b);
(d) these Terms;
(e) any document attached or annexed to these Terms by Sitech; and
(f) the Order placed by the Customer including any attached or associated terms and conditions.
2.5 In the event of any inconsistency, ambiguity or discrepancy, the order of precedence set out above applies with the first listed document taking the highest priority and so on.
2.6 If, after applying the order of precedence, there still remains an inconsistency, ambiguity or discrepancy, either party may give the other party written notice.
2.7 If notice is given under clause 2.6, Sitech shall (acting reasonably) direct the Customer as to the proper interpretation and determine (acting reasonably) liability for any additional costs.

3.1 The rates or prices payable for the Goods and Services, including any deposits or advance payments, are as specified in the Contract (the Price).
3.2 The Price excludes freight, consumables, taxes and duties (including import and customs duties) and any other necessary or incidental items, work or services unless otherwise expressly stated in any Quote, invoice or other document of Sitech attaching these Terms.
3.3 Any third party (including freight and handling) costs for goods or services (including reasonable administrative costs) incurred by Sitech must be reimbursed by the Customer unless otherwise expressly stated in any Quote, invoice or other document of Sitech attaching these Terms.
3.4 Any applicable deposits or other advance payments must be paid and received by Sitech, in full, cleared funds as a condition precedent to any obligations of Sitech under this Contract.
3.5 The Customer must pre-pay Sitech in full, cleared funds before any delivery or the carrying out of any Services will take place, unless the Customer has an approved credit account, sufficient to cover the full Price.
3.6 For Goods and for Services, if the Customer has credit with Sitech sufficient to cover the full Price:
(a) Sitech may issue an invoice or claim for payment on account of Goods or Services supplied, or undertaken to be supplied, up to and including that date;
(b) if the Customer disputes the whole or any part of the invoice or claim, the Customer must, within 14 days of receiving the invoice or claim, give Sitech notice in writing with reasons; and
(c) within [30] days after the Customer receives an invoice or claim under clause 3.6(a), except to the extent disputed under clause 3.6(b), it must pay, and Sitech must receive, in full, cleared funds, the amount invoiced or claimed.
3.7 If the Customer fails to pay Sitech any amount when due, Sitech is, without limitation, entitled to interest at the rate of 15% per annum above the Reserve Bank of Australia target cash rate in simple interest calculated daily from the time the amount falls due and to the extent and for the duration that it remains unpaid.

4.1 The Customer must give or procure Sitech access to its site or the relevant work area and the equipment as is reasonably necessary for Sitech to supply the Goods and Services.
4.2 Sitech will deliver the Goods to the delivery place specified in the Contract, and carry out the Services, with due diligence, expedition and without delay.
4.3 If no place for the delivery of the Goods is specified in the Contract:
(a) Sitech will notify the Customer promptly when the Goods are ready for collection at Sitech; and
(b) the Customer must collect its Goods:
(i) from the Sitech premises specified in the Contract; and
(ii) within 3 days of the notice given by Sitech under clause 4.3(a).
4.4 If no place for the carrying out of Services is specified in the Contract, they will be carried out at a reasonably suitable location as determined by Sitech.
4.5 If a date for delivery of the Goods or completion of the Services is specified in the Contract, Sitech will deliver or complete as the case may be by those dates.
4.6 If no date for delivery of the Goods is specified, the Customer must collect the Goods within 7 days of Sitech notifying the Customer that they are available for collection.
4.7 If no date for completion of the Services is specified, Sitech will notify the Customer of a reasonable date for completion and failing a rejection within 7 days, that date will be the date for completion.

5.1 The delivery of any Goods is deemed to have occurred in accordance with these Terms:
(a) if the Goods are to be collected from Sitech, when loading of the Goods commences; and
(b) if the Goods are to be delivered by Sitech to the Customer, when the Goods arrive at the delivery place.
5.2 Sitech will notify the Customer promptly when it considers (acting reasonably) that the Services are complete.
5.3 The Customer must promptly inspect the Goods on delivery, and the Services on receipt of a notice of completion.
5.4 The Customer must notify Sitech of any non-compliance with the Contract in writing within five (5) business days of delivery or notice of completion.
5.5 If Sitech does not receive a notice under clause 5.4 within the time required, the Customer is deemed to have:
(a) accepted that the Goods are delivered and comply with the Contract; and
(b) certified that the Services are completed in accordance with the Contract,
and Sitech may claim for, and is entitled to, payment of the Price for the Goods and Services.
5.6 If Sitech receives a written notice from the Customer under clause 5.4 within the time required:
(a) for Goods that are not new or Services:
(i) Sitech must promptly rectify the Goods and Services so that they comply with the Contract; and
(ii) notify the Customer again under clause 5.1 when rectified or re-delivered as applicable; and
(iii) following such notification, follow the process under this clause 5 again.
(b) for Goods that are new, the Customer may:
(i) reject and return them (at Customer’s cost) to Sitech’s premises set out in the Contract; or
(ii) accept them and notify Sitech of a dispute under clause 17.1 of the Contract.
5.7 To receive a credit for Goods that are new and returned under clause 5.6(b) above, the relevant Good:
(a) must be in a good saleable condition (except to the extent that any damage was caused by Sitech), in its original packaging, without an expired shelf life (if applicable) and with the original invoice; and
(b) must not be custom made, a backorder, an unstocked item or used item.
5.8 If the conditions in clauses 5.7(a) and 5.7(b) above are satisfied, the Customer will be entitled to receive the following credit for the new Goods purchased:
(a) if the Good is returned within twenty-eight (28) days of delivery, the Customer is entitled to receive a credit for the full Price of the Good;
(b) if returned after twenty-eight (28) days but on or before forty-two (42) days after delivery, a credit for the full Price less a restocking fee of 15% of the Price; and
(c) if the Good is returned after forty-two (42) days of delivery, Sitech will determine a reasonable credit and the terms applicable and as a minimum apply the restocking fee under clause 5.8(b).

6.1 Sitech will carry out and complete the Services with due skill and care, in a proper and workmanlike manner and in accordance with all relevant law.
6.2 In relation to Goods supplied by Sitech to which a manufacturer’s warranty applies, Sitech will procure the benefit of that warranty for the Customer, which is the sole and exclusive warranty for those goods.
6.3 In relation to Goods supplied by Sitech to which a manufacturer’s warranty does not apply, Sitech warrants the Goods to be free from defects in materials or workmanship and new (unless otherwise specified).
6.4 In relation to used or second-hand Goods supplied by Sitech, except to the extent that a manufacturer’s warranty applies in which case clause 6.2 applies:
(a) all used or second-hand Goods are sold on an “as is where is” basis with all existing or future inadequacies, faults or defects, if any, whether known or unknown;
(b) Sitech does not warrant used or second-hand goods to any extent or that they are fit for purpose or free from any defects; and
(c) to the extent permitted by law, the Customer releases Sitech from liability for any defects, faults or inadequacies in such Goods.
6.5 In relation to any used or second-hand Goods supplied by the Customer to Sitech including by way of trade-ins, the Customer warrants that those Goods are owned by it outright and free from all encumbrances, defects and are fit for purpose.
6.6 Unless otherwise provided by a manufacturer’s warranty, any warranty by Sitech under this Contract excludes liability for costs in connection with:
(a) labour (including overtime labour) other than is reasonable or customary to rectify the defect;
(b) the removal or installation of parts and components, unless that removal or installation was a defective Service provided by Sitech;
(c) standby, freight, transportation, travel, travel time, packaging and handling, demobilisation and re-mobilisation, commissioning, testing and re-sequencing; and
(d) any additional outside of territory charges incurred by Sitech for warranty work that is not done in WA.

7.1 The Customer must notify Sitech of any event or circumstance which may give rise to a claim in connection with:
(a) warranty on Goods supplied or to be supplied under this Contract, by the earlier of:
(i) the time expressly required by the manufacturer’s warranty if any such time is stipulated;
(ii) if there is no such time, within 30 days of the event or circumstance giving rise to the warranty claim; and
in any event for all Goods, within 6 months from the date of delivery; and
(b) warranty on Services under this Contract, within six (6) months from the date of completion of the Services.
7.2 If the Customer fails to so notify, Sitech may in its sole discretion rectify the defect but is otherwise released from liability to do so.
7.3 The Customer must send a warranty claim to:
Sitech (WA) Pty Ltd
1/8 Hasler Road, Osborne Park, WA
Telephone: 08 9392 7700
Email: service@sitechwa.com.au
7.4 The Customer warrants that any claim by it on warranty is valid and one to which the warranty responds, and to the extent that the Customer makes an invalid warranty claim, the Customer must pay Sitech at its standard rates and prices for any Goods or Services supplied to investigate that claim.

8.1 To the extent that Sitech is, or is likely to be, delayed or disrupted in supplying any of the Goods or Services due to:
(a) any fact, event, matter or circumstance beyond Sitech’s reasonable control; or
(b) any breach, act or omission of the Customer, its agents or contractors,
Sitech is entitled to a reasonable extension of the time in which it is required to supply those Goods or Services.
8.2 To the extent that the supply of Goods or Services is in fact delayed or disrupted under clause 8.1(b), the Customer must pay Sitech its reasonable additional costs caused by the delay or disruption.
8.3 If a delay under clause 8.1(b) exceeds a single or aggregated period of 60 days, the relevant Order is deemed terminated at the convenience of the Customer.

9.1 Prior to delivery or completion, the Customer may seek to add, delete, omit, or change the nature, quality or quantity of any Goods or Services.
9.2 To the extent Sitech is requested to vary the Goods or Services in accordance with 9.1, can reasonably comply with the variation and consents to the request, the Customer must pay Sitech:
(a) an amount as agreed between the parties;
(b) failing agreement, an amount calculated according to Contract rates and prices to the extent they reasonably apply; or
(c) to the extent that rates and prices in the Contract do not reasonably apply:
(i) for additions, or changes in nature or quality, an amount based on reasonable market rates or prices; and
(ii) for deletions or omissions, deducting reasonable rates or prices from the Price (but maintaining an allowance for overhead to Sitech of 5% on the original costs); and
(iii) for deletions or omissions of Non-Standard stock items that have been delivered or are in-transit from our supplier, a 15% cancellation fee applies.
9.3 Unless otherwise expressly stated in the Contract, Sitech is entitled to increase or decrease the rates or prices which make up the Price as a variation:
(a) to the extent Sitech incurs additional costs due to a change in law not reasonably anticipated by Sitech as at the date of Contract; and
(b) to the extent that any ground or environmental conditions on or around the site or relevant work area could not reasonably have been anticipated by Sitech as at the date of Contract.

10.1 Risk in connection with any Goods sold or supplied to the Customer passes on delivery occurring in accordance with clause 5.1 of these Terms.
10.2 Title, property and ownership in any Goods sold or supplied by Sitech under this Contract passes only on payment of the Price in full, cleared funds, free from any set offs or deductions.
10.3 Prior to title passing, Sitech may register a Security Interest under the Personal Property Securities Act 2009 (Cth) (PPSA) in relation to the Goods and any proceeds arising in respect of any dealing in the Goods.
10.4 After title passes, the Customer may register a Security Interest in relation to the Goods and any proceeds arising in respect of any dealing in the Goods.
10.5 Each party waives its rights to any verification statement and any other notices that may be required or desirable under the PPSA to the extent permitted at law.
10.6 Neither party may register, sell, dispose of or otherwise deal in any security interest in the Goods or proceeds from any dealing in the Goods other than as permitted by this clause.

11.1 Subject to clause 14.5, each party indemnifies the other, its employees and agents, against all losses in connection with damage to property, death, injury, illness or disease arising out of or as a consequence of carrying out its obligations under this Contract except to the extent caused or contributed to by the other party.
11.2 Sitech will effect and maintain for the duration of the Contract:
(a) a public liability insurance policy for at least the amount of $10,000,000 for any one occurrence;
(b) a products liability insurance policy for at least the amount of $10,000,000 limited in the aggregate during any single term of insurance; and
(c) such insurances as are required by law including workers’ compensation insurance.
11.3 The Customer must insure the Goods with an insurance company with an S&P Financial rating of not less than “A” for their full replacement value against loss or damage including but not limited to fire, malicious damage, theft and transit risks from the time risk in the Goods passes to the Customer until title passes to the Customer.
11.4 The insurance required under clause 11.3 above must cover the respective rights and interests of the Customer and Sitech (as owner), note the interests of Sitech as principal if required by Sitech, and include:
(a) a cross-liability clause, to the intent that each insured party shall be deemed to be separate insureds under the policy;
(b) an express provision requiring the insurer to notify Sitech if the policy of insurance is not renewed, lapses or is cancelled midterm; and
(c) an acknowledgement from the insurer that in the event of loss or damage to the Goods, all monies derived from any insurance settlement will be used to either repair or replace the Goods. Such determination will be at the sole discretion of Sitech.
11.5 The Customer must not do or permit or allow to be done anything which might or could prejudice any insurance of the Goods.
11.6 Whenever requested by a party, the other party will promptly provide the first party with copies of the certificates of currency for insurances required under this Contract.
11.7 The parties shall be responsible for and must pay any excess or deductible under insurance policies required by these Terms to the extent of their respective contributions to the loss or damage.
11.8 If the Customer fails to insure the Goods in accordance with this clause 11.3 and 11.4, Sitech may, but is not obliged to, procure and maintain such insurance and the cost of doing so will be a debt due and immediately payable from the Customer to Sitech.
11.9 The Customer must promptly inform Sitech in writing of any event or circumstance that may give rise to a claim under insurance required by clause 11.3 and keep Sitech informed of subsequent developments and take all reasonable steps to ensure a prompt and favourable settlement of the claim.

12.1 Sitech may terminate the Contract, or any part of it, immediately by giving written notice to the Customer, if the Customer:
(a) commits a breach of the Contract which is not remedied to Sitech’s satisfaction within seven (7) days of written notice from Sitech; or
(b) fails to take delivery pursuant to clause 4.3, which is not remedied within twenty-four (24) hours after receipt of written notice from Sitech.
12.2 Either party may terminate the Contract, or any part of it, effective immediately, if the other party:
(a) commits a material breach which is not remedied within fourteen (14) days after written notice from the other party;
(b) is the subject of an insolvency event meaning:
(i) the party becomes insolvent or is otherwise unable to pay its debts as and when they fall due;
(ii) proceedings are commenced to appoint an external administrator or liquidator to the party;
(iii) the party is placed under an official management or administration;
(iv) the party is presumed to be insolvent under the Corporations Act following a statutory demand; or
(v) circumstances occur which, in Sitech’s sole discretion, indicate Customer’s inability to pay.
12.3 If either party terminates under this clause 12, its rights will be as if the other party had repudiated and the first party elected to treat the Contract as at an end, and in the case of Sitech terminating:
(a) any deposits and any other advanced payments paid, or required to be paid, will be forfeited to Sitech;
(b) all amounts owing to Sitech or already invoiced by Sitech to the Customer, shall immediately become due and payable;
(c) Sitech shall immediately be entitled to retake possession of all Goods in the possession or under the control of the Customer not paid for in full; and
(d) if Sitech has installed Goods on a machine which are not paid for in full, take possession of the machine and transport it to Sitech’s premises to remove Sitech’s Goods.
12.4 For the purpose of enabling Sitech to retake possession of the Goods or a machine under clause 12.3, the Customer irrevocably:
(a) authorises Sitech to enter any of the Customer’s premises in which the Goods may be located; and
(b) appoints Sitech as its agent to enter any premises in which Goods may be located.

13.1 Either party may, in its sole discretion and for any reason whatsoever, cancel or terminate this Contract, or any part of it, by giving the other party 14 days prior written notice.
13.2 If the Customer cancels or terminates this Contract, or any part of it, under clause 13.1, the Customer must pay or allow to Sitech as a limit on its liability for termination under that clause:
(a) the Price for any Goods already delivered and Services (or part thereof) already completed;
(b) the cost of any materials, parts, equipment or services ordered which cannot reasonably be avoided or cancelled;
(c) costs or losses due to the cancellation or termination of third party contracts including contract break-costs, cancellation fees and necessary redundancies; and
(d) reasonable demobilisation costs and additional transport, freight, handling, packaging, consumables, insurance or maintenance costs.
13.3 If the Customer terminates under clause 12, Sitech must mitigate its losses including by endeavouring to on-sell equipment and practically minimising any costs payable.
13.4 If Sitech cancels or terminates this Contract or any part of it under clause 13.1 unreasonably, the Customer may claim its reasonable and additional proven costs.

14.1 (Limit and overall cap) To the extent permitted by law, the liability of Sitech, if any, arising out of or in connection with the supply of Goods or Services under this Contract including in negligence, under any indemnity and any other right of action whatsoever, is limited:
(a) in the case of Goods to which an equipment manufacturer’s warranty applies, to that warranty;
(b) for any other Goods at the option and in the (reasonable) discretion of Sitech:
(i) to the replacement of the Goods or the supply of equivalent Goods;
(ii) to the repair of the Goods;
(iii) to the payment of the cost of replacing the Goods or of acquiring equivalent goods; or
(iv) to the payment of the cost of having the goods repaired; or
(c) in the case of Services at the option and in the (reasonable) discretion of Sitech:
(i) to a refund of the amount paid for the Services;
(ii) to the supply of the Services again; or
(iii) to payment for the cost of having the Services supplied again,
and in any event and notwithstanding any other provision of this Contract, to an amount in aggregate up to a limit of 35% of the Price.
14.2 (Mutual time limit) Each party must notify the other of any claim whatsoever arising under or in connection with the Contract within 12 months of the earlier of when the party was aware or ought reasonably to have been aware of the basis for the claim, and a failure to do so releases the other party from all liability in connection with the claim and its subject matter.
14.3 (Exceptions) The limitations in clauses 14.1 and 14.2 do not apply in relation to a liability by one party to the other party for the destruction of any property (including third party property), injury, illness, disease or death or breach of intellectual property rights.
14.4 (Consequential loss) Sitech shall not be liable to the Customer for any consequential, indirect or incidental loss, loss of profits, lost production, loss of anticipated savings, loss of opportunity, business reputation or damage to goodwill arising from or in connection with its supply of the Goods or Services.
14.5 (Insurable losses) Notwithstanding any other provision of this Contract, the total liability of each party to the other arising out of or in connection with any destruction of property (including third party property), death, injury, illness or disease is limited to amounts recoverable, or that should have been recoverable, under insurance policies required by the Contract.

15.1 In relation to any intellectual property of the parties:
(a) that is in existence as at the date of this Contract but was not created predominantly for the purpose of it; or
(b) comes into existence after the date of this Contract otherwise than predominantly for the purpose of it;
each party licenses the other to use that property as reasonably necessary to supply the Goods or the Services.
15.2 In relation to any intellectual property coming into existence after the date of this Contract for the purpose of it, ownership vests in and will be the property of Sitech and Sitech licenses the Customer to use that property for the purposes of performing the Contract.
15.3 Each party warrants to the other that it owns its intellectual property rights licensed under this clause, and indemnifies the other against any costs or losses in connection with any breach of third party intellectual property save to the extent caused by the other party.

16.1 For the purpose of this clause, employing or employment includes being engaged as an employee, agent, contractor, or consultant, or in any other capacity and whether for remuneration or not.
16.2 While Sitech carries out the Services and for a period of 6 months after completion of the Services, each party is prohibited from employing any individual of the other party engaged (directly or indirectly) in the Services including to solicit, induce or entice an employee of the other party.
16.3 The parties agree that to establish a breach it is only necessary to show that the relevant employee was engaged in the Services by the first party and commenced employment with the second (breaching) party.
16.4 If a party breaches this clause, it must pay to the innocent party the equivalent of 6 months of the employee’s remuneration (with the first employer) to the other party within 14 days of being notified of the breach.

17.1 Sitech takes complaints, disputes and differences very seriously. If either party wishes to raise a dispute or difference in connection with the Contract, it must promptly give the other notice in writing.
17.2 Within 14 days of a party giving notice under clause 17.1, the other party must provide to the first party a written response stating its position and thereafter:
(a) within 7 days of that response, the respective managers must meet in person at least once to try to resolve the dispute in good faith in a first meeting;
(b) failing a resolution within 7 days of that meeting, within a further 7 days, delegates of each manager must meet in person to try resolve the dispute in good faith in a second meeting;
(c) failing a resolution within 7 days of the second meeting, then within a further 7 days, the managing director of the Customer and a delegated executive of Sitech must meet in person to try to resolve the dispute in good faith in a third meeting.
17.3 As a condition precedent to the commencement of any court or tribunal proceedings, if a dispute or difference arises under or in connection with this Contract and the aggregated amount of either party’s claims (excluding interest and costs) exceeds $75,000 (exc GST), the dispute or difference shall be, and is hereby, referred to expert determination.
17.4 Failing agreement within 14 days of referral, the President of the Institute of Arbitrators and Mediators Australia (IAMA) shall nominate and appoint the expert. The expert’s determination will be final and binding in all respects and not an arbitration. Each party must bear its own costs of the determination and half of the expert’s. The process and procedures of the expert determination shall otherwise be in accordance with the IAMA Expert Determination Rules.

18.1 Sitech respects the privacy of personal information (Personal Information) including personal and contact information, such as an individual’s name, street, postal and email addresses and telephone and fax numbers, professional information, financial and bank account details and consumer credit information.
18.2 The Customer acknowledges, accepts and agrees:
(a) To Sitech’s terms and conditions of privacy at https://www.sitechwa.com.au ; and
(b) that Sitech may use Personal Information in accordance with its privacy statement; and
(c) without using such information, Sitech may not be able to provide the Goods or the Services.
18.3 Neither party may disclose, or allow any person to disclose, confidential information to third parties including:
(a) the subject matter, correspondence in respect of, and contents of this agreement (but not its actual existence);
(b) the subject matter and the existence of any dispute or difference; and
(c) the Price and any discounts, rebates or cost saving measures.
18.4 The obligations to maintain confidentiality under clause 18.3 apply except for a disclosure:
(a) permitted with the prior written consent of the other party;
(b) required by law, any stock exchange or court order; or
(c) required as is reasonably necessary to professional advisers.

Unless otherwise stated expressly all prices are exclusive of GST and the Customer must on demand pay to Sitech all GST payable in respect of the supply of the Goods and the Services to the Customer.

The laws of Western Australia apply to this Contract and the parties irrevocably submit to the jurisdiction of the courts of Western Australia.

Subject to the Customer notifying Sitech that it objects to any changes notified in writing within 30 days, any such changes notified in writing will bind the Customer in respect of any supply of Goods or Services from the date of notification.

22.1 Neither party may assign, novate or transfer, the Contract or any payment or other right, benefit or interest it has under the Contract without the prior written consent of the other party.

The Contract constitutes the entire agreement between the parties relating in any way to its subject matter. All previous negotiations, agreements, understandings, representations about the subject matter of the Contract are of no further effect.

24.1 If any part of the Contract is void or unenforceable, that part is severable from the Contract and the balance remains enforceable.
24.2 The words including, inclusive of, or similar expressions are not words of limitation.
24.3 If the Customer is more than one person or entity, each person or entity (as applicable) shall be jointly and severally liable to Sitech.
24.4 Each party must bear its own legal, accounting and other costs of and incidental to the preparation and entering into the Contract.
24.5 Nothing constitutes a joint venture, agency, partnership or other fiduciary relationship between the Customer and Sitech.