Need assistance?


Have a question? Need help? SITECH WA’s support team are dedicated to helping our customers get the answers they need as soon as possible. The team can provide support over the phone or by remote access when available. Should the problem require a site visit, our team can travel to you in purpose built, fully provisioned service vehicles.

Our support team undertake regular inhouse and manufacturer training to stay on top of the latest technology and software.

Ways to contact our support team:

SITECH WA offers Annual Support Agreements (ASA’s) that provide a full spectrum of services to keep our valued customers up and running at a fixed monthly, quarterly or yearly cost. An ASA can be tailored to suit your needs or choose from one of the standard packages. ASA’s provide peace of mind with fixed support cost allowing you to better manage your cashflow. To know more contact our support team at support@sitechwa.com.au.